E-Commerce Director JOB DESCRIPTION GUIDE

E-Commerce Director Salary Guide

Looking to hire top talent or advance your career? Our expertly researched salary guide for 2024 provides valuable insights into FMCG (Fast- Moving Consumer Goods) positions!

E-Commerce Director Core Duties and Qualifications

An E-commerce Director in the FMCG sector is an individual with the duty of managing the firm’s business in online platforms.This position requires overseeing e commerce strategies, to leading and overseeing the firm’s Web marketing campaigns, and enhancing clients’ experience to boost their orders online.

The E-commerce Director works hand in hand with all other departments like marketing, IT, and logistics to ensure a seamless online operation and maximum utilization of digital channels.

Desired Profile For A E-Commerce Director

Roles and Duties

E-Commerce director are crucial to extending brand portfolios, boosting sales, and securing market relevancy on the web as well as performing other below mentioned duties and responsibilities assigned by the top FMCG companies:
  • Set up sales and revenue models and execute e-commerce methodologies and tactics.
  • Lead digital marketing strategies such as SEO, email platforms, and social media.
  • Observe and maintain digital platforms to ensure a user-friendly experience.
  • Optimize the conversion rate on a website by studying the site’s statistics and customer’s information.
  • Work with supply chain and other necessary teams to ensure availability and delivery of products on time.
  • Work with IT department to ensure a seamless and secure website for user-friendly experience.
  • Discover new online opportunities that may help increase the business.
  • Keep informed about the actions of competitors and the trends in the online market.
  • Prepare and deliver performance reports including achievements, recommendations, etc.
  • Train and supervise the e-commerce team to upgrade performance.

Qualifications And Certifications

Below are the required qualifications and certifications of the e-commerce director for the job:
  • Required bachelor’s degree or equivalent in:
    • Business Administration
    • E-Commerce
    • Marketing
    • Related field
  • Master’s degree in Business Administration (MBA), E-commerce, or related field.
  • Professional certifications of Certified E-commerce Professional (CEP), Certified Digital Marketing Professional (CDMP), and others are suggested.

Skills And Expertise

The following is the list of required skill sets and experience for the role of e-commerce director:

  • 7-12 years of professional experience in e-commerce, digital marketing, or related fields.
  • Expertise in web analytic tools and CRM software.
  • Knowledge of e-commerce platforms (Shopify, Magento, or Salesforce Commerce Cloud).
  • Knowledge of computer languages like HTML/CSS and JavaScript.
  • Customer-centric approach.
  • Strategic thinking and problem-solving ability.
  • Good communication and negotiation skills.
  • Project and budget management.
RFS HR Consultancy, a premier FMCG Recruitment Provider in the UAE, specializes in connecting top consumer goods companies with talented FMCG professionals.
Explore our platform for the latest Fast- Moving Consumer Goods positions at top FMCG firms.

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ADDITIONAL FMCG JOBS

QUALITY ASSURANCE MANAGER

BRAND MANAGER

WAREHOUSE EXECUTIVE

PROCUREMENT MANAGER

RESEARCH & DEVELOPMENT MANAGER

MAREKTING MANAGER

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Courier and Logistics

Effectively transporting packages from one place to another is the responsibility of the courier and logistics department, which calls for hiring specialist staff members like an operations manager, warehouse supervisor, and logistics coordinator.

Legal and Compliance

Legal and compliance professionals help make sure businesses follow the law and regulations. The positions include those of attorney, legal adviser, chief compliance officer, and general counsel.

FMCG

Businesses that offer high-turnover goods as well as necessities like food, beverages, and wines are included in the FMCG sector. Possible job titles include supply chain manager, e-commerce director, category manager, sales executive, and others

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