Network Operations Manager Job Description UAE 2025
A Network Operations Manager in UAE earns between AED 180,000 and AED 336,000 per year. The role manages the network operations centre (NOC), overseeing 24/7 network monitoring, incident management, and SLA performance for a telecom operator or enterprise IT team.
Network Operations Manager in UAE — Key Facts
The Network Operations Manager role in UAE operates under employment contracts governed by Federal Decree-Law No. 33 of 2021. The Ministry of Human Resources and Emiratisation (MoHRE) regulates all mainland employment. ADGM, DIFC, and free zone employees are subject to their respective authority employment regulations. Salaries stated are benchmarked to the UAE market as of April 2025.
All employment contracts in the UAE must comply with Federal Decree-Law No. 33 of 2021. Network Operations Manager roles in mainland UAE require Ministry of Human Resources and Emiratisation (MoHRE) approved contracts. End-of-service gratuity is calculated at 21 days per year of service for the first 5 years and 30 days per year thereafter.
Frequently Asked Questions
What does a Network Operations Manager earn in UAE?
A Network Operations Manager in UAE earns AED 180,000–336,000 per year. Roles in Abu Dhabi government-linked organisations and large multinational corporations pay at the upper end. Free zone and private sector roles pay at the lower to mid range.
What experience does a Network Operations Manager need in UAE?
UAE employers require 8–12 years of relevant experience for Network Operations Manager positions. Candidates with professional qualifications (IWFM, NEBOSH, RICS, or equivalent) and UAE or GCC market experience are preferred.
How does RFS recruit Network Operations Managers?
RFS sources Network Operations Manager candidates from its UAE facilities management network. A shortlist of 3 to 5 pre-screened candidates is delivered within 48 to 72 hours. The retained search fee is 15 to 18 percent of first-year total compensation.
What a Network Operations Manager does in UAE
A Network Operations Manager in UAE manages the network operations centre and ensures the stability, performance, and availability of core and access network infrastructure for a UAE telecom operator, enterprise network, or managed services provider.
Key responsibilities
- Manage the NOC team including NOC engineers, operations analysts, and shift supervisors
- Oversee 24/7 network monitoring, alarm management, and incident response for UAE networks
- Lead major network incident management including P1 and P2 outage response and customer communication
- Manage MTTR, MTBF, and network availability KPIs against SLA commitments
- Implement and maintain network management systems (NMS) for UAE network visibility
- Manage change control and maintenance window planning for UAE network infrastructure
- Drive NOC automation and AIOps implementation to reduce manual operations effort
- Manage UAE TDRA network performance reporting obligations for licensed operators
- Develop NOC staff through structured training and competency development programmes
- Report daily and weekly network performance to the Telecom Operations Director
Qualifications required
- Bachelor degree in telecommunications, computer science, or networking
- ITIL v4 Foundation or Expert certification
- 5 to 10 years network operations experience with at least 3 years managing a UAE NOC
- NMS platform experience (NetCracker, NetAct, HP NNMi, or IBM Tivoli)
- UAE TDRA network availability reporting awareness
- 5G or LTE network operations experience preferred
- Arabic language skills preferred for UAE regulatory and government stakeholder management
- AIOps or network automation platform experience preferred
Network Operations Manager salary by employer type in UAE
| Employer type | Annual salary (AED) |
|---|---|
| UAE telecom operator NOC (e&, du) | 280,000–500,000 |
| Managed services provider UAE | 240,000–440,000 |
| Enterprise network or data centre operator UAE | 250,000–460,000 |
| Cloud provider UAE NOC (AWS, Azure, Oracle) | 260,000–480,000 |
Contract terms for this role in UAE
Network Operations Manager roles carry 60 day notice periods. Federal Decree-Law No. 33 of 2021 applies to your end-of-service gratuity at 21 days basic salary per year for the first five years.
Hire a Network Operations Manager in UAE or Saudi Arabia
RFS delivers a shortlist of pre-screened Network Operations Manager candidates in 48 to 72 hours. Retained search fee: 15 to 18 percent of first-year total compensation. 6-month replacement guarantee.
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UAE salary guide 2025
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UAE Market Data — Network Operations Manager 2025
Salary Range (AED/month)
AED 10,000 – 90,000 (varies by seniority)
Tax-free. Source: Michael Page UAE 2026, Indeed UAE 2025
Industry
Tech — UAE & GCC
Required Certifications (UAE Market)
AWS / Azure / GCP certifications. CISSP / CISM for security. PMP / PRINCE2 for PMs. ITIL v4 for IT service management.
UAE-Specific Regulatory Skills
UAE Cybersecurity Council regulations, TDRA National Digital Economy Strategy, UAE Cloud First Policy, UAE AI Strategy 2031, UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
RFS HR Consultancy places network operations manager professionals across Dubai, Abu Dhabi, and the wider UAE and GCC. View our technology recruitment services Dubai UAE or check the technology salary guide UAE 2025.
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