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Housekeeping Supervisor JOB DESCRIPTION GUIDE
Housekeeping Supervisor Salary Guide
Looking to hire top talent or advance your career? Our expertly researched salary guide for 2024 provides valuable insights into hospitality positions!
Housekeeping Supervisor Core Duties and Qualifications
Housekeeping Supervisor is accountable for meticulous presentation of hotel or any other related organization to its best standard. Housekeeping supervisor are the back bone of the house keeping department. You are the one who decide daily working plan and also make sure that guest room are cleaned and tidied and public areas are presented this best.
Whether it is coordinating work schedules, meeting rooms’ inspections, or guests’ requests supervisor is the one responsible for various tasks to ensure a clean and comfortably inviting atmosphere, which creates a positive first and lasting impression of the hotel to each guest.
Desired Profile For A Housekeeping Supervisor
Roles and Duties
In this role housekeeping supervisor not only assign activities but also motivate and direct the employees thus increasing productivity and satisfaction. A housekeeping supervisor is responsible for performing the following duties and responsibilities:
- Delegate cleaning responsibilities and check how well the team is doing.
- Check the standards of cleanliness in guest rooms and public areas.
- Oversee and teach housekeeping personnel to maintain both quality and productivity.
- Take stock of the cleaning supplies and linens, maintaining their availability.
- Touch base with staff of other departments to fulfill customer requirements and get rooms ready.
- Treat guest’s complaints or special requests with utmost care and professionalism.
- Carry out safety and hygiene norms and supervision.
- Recruit the number of employees the company needs to have scheduled during busy times.
Qualifications And Certifications
Below are the required qualifications of the housekeeping supervisor highlighted by the top hospitality firms:
- High school diploma or equivalent.
- Professional degree or equivalent in hospitality management.
- Professional certifications of Certified Housekeeping Supervisor (CHS), Certified Hospitality Supervisor (CHS), Certified Cleaning Services Executive (CCSE), and others are suggested.
Skills And Expertise
Here are the skills and requirements outlined by top hospitality companies for the post of housekeeping supervisor:
- 2-4 years of professional experience in housekeeping, or related fields.
- Knowledge of housekeeping software like HotSOS, Housekeeping Management, etc.
- Knowledge of Microsoft Office and Google Suite.
- Knowledge of health and safety regulations and standards in sanitation.
- Analytical thinking and problem-solving ability.
- Good communication skills.
- Organizational skills for managing staff and inventory.
- Leadership and team management.
- Attention to details.
RFS HR Consultancy, a premier Hospitality Recruitment Provider in the UAE, specializes in connecting top hospitality companies with talented hospitality professionals.
Explore our platform for the latest Hospitality positions at top hospitality firms.
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