Location: Dubai, UAE
About Us:
RFS HR Consultancy is a trusted Customer Support Recruitment Agency, helping businesses deliver exceptional customer experience by hiring talented front-line service professionals.
About Our Client:
Our client is a multinational retail and distribution firm hiring energetic Customer Service Representatives for their UAE operations.
Responsibilities:
- Handle customer inquiries via phone, email, and live chat.
- Resolve complaints and provide timely solutions.
- Coordinate with internal departments for order and delivery updates.
- Maintain accurate records of customer interactions.
Requirements:
- Diploma or Bachelor’s degree.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
What our client offers:
Competitive salary and a comprehensive benefits package.