Chief Operation Officer JOB DESCRIPTION GUIDE

Chief Operation Officer Salary Guide

Looking to hire top talent or advance your career? Our expertly researched salary guide for 2024 provides valuable insights into FMCG (Fast- Moving Consumer Goods) positions!

Chief Operation Officer Core Duties and Qualifications

In the context of the FMCG business, the Chief Operation Officer (COO) is responsible for managing operations within an organization and ensuring that products developed are available in the market. It is the responsibility to plan, coordinate and manage distribution demands to either get an enormous return on investment or achieve operational efficiency and effectiveness in manufacturing, supply chain, logistics, and delivery of the final product to the consumer.

The COO works closely with members from other departments such as sales, marketing and research and development departments so that the operation strategies correspond with the corporate strategies.

Desired Profile For A Chief Operation Officer

Roles and Duties

This role involves easing operational factors, promoting innovation and searching for ways to improve customer satisfaction in order to provide the company with its competitive edge in a high-growth environment while this role also includes the following duties and responsibilities:

Supervise the complete process from manufacturing to product delivery to ensure efficiency and timely work.
Drive operations that would enable the company to achieve the overall set objectives.
Quality control check must be maintained throughout the entire manufacturing process.
Coordinate with cross-functional team members like suppliers, vendors, etc., for effective operations.
Work with sales, marketing, and R&D teams to enable production according to demand.
Control the expenses and expenditures during operations to manage the budget.
Drive process improvement, technology, and automation to improve efficiency.
Promote sustainable goals and objectives, mainly in line with resource optimization.
Analyze the production and logistics projects (KPIs).
Coach operations team members to create effective high performance.
Adhere to state regulations, industry rules, health and safety standards, and internal policies.
Coordinate crisis management and execute possible contingency plans in supply chain issues and business problems.

Qualifications And Certifications

Following are the qualifications for the role of Chief Operations Officer that are required:

Required bachelor’s degree or equivalent in:
- Business Administration
- Business Management
- Related field
Master’s degree in Business Administration (MBA), Management, or related field.
Advanced degrees such as EMBA, MSc, or PhD may be advantageous.
Professional certifications of Certified Business Manager (CBM), Certified Management Consultant (CMC), Certified Operations Professional (COP), and others are suggested.

Skills And Expertise

The following skill sets and experience are the most sought after by employers.

10-15 years of professional experience in operations management, supply chain, manufacturing, or related fields.
Experience in leadership roles related to operations management.
Expertise in MS Office and other project management tools (Asana, Trello, MS Project).
Familiarity with cloud-based platforms.
Leadership ability.
Analytical thinking and problem-solving ability.
Communication skills.
Attention to details and accuracy.

RFS HR Consultancy, a premier FMCG Recruitment Provider in the UAE, specializes in connecting top consumer goods companies with talented FMCG professionals.

Explore our platform for the latest Fast- Moving Consumer Goods positions at top FMCG firms.

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