Logistics Quality Manager JOB DESCRIPTION GUIDE

Logistics Quality Manager Salary Guide

Looking to hire top talent or advance your career? Our expertly researched salary guide for 2024 provides valuable insights into courier and logistics positions!

Logistics Quality Manager Core Duties and Qualifications

The manager of logistics quality in the logistics and courier industry is an important player who guarantees that operations are flawless and quality is at its peak along the entire supply process. This expert is responsible for leading the quality assurance processes, overseeing the control of industry regulations, and driving the continuous improvement of initiatives.

Manager work along with teams from different areas, such as operations, customer service, and compliance, to pinpoint and fix quality issues in a timely manner.

Desired Profile For A Logistics Quality Manager

Roles and Duties

This role necessitates the candidate to have a strategic way of thinking, and be good at analysis, and proactive in ensuring trouble free and reliable logistics operations. The logistics quality manager is also in charge of the following duties and responsibilities:

Arrange and put into practice quality standards and performance benchmarks.
Perform inspections to check if the rules of the industry and the company’s guidelines are followed.
Check the data related to quality to find out the weaknesses and suggest the possible improvements.
Prevent and solve quality issues to make the number of defects low and ensure high delivery of service.
Work together with the staff in order to make training programs on quality assurance.
Supervise customer comments to determine the tendencies and drive service improvements.
Submit thorough reports concerning quality performance to senior management.
Guarantee vendor and partner adherence to the quality standards agreed upon.

Qualifications And Certifications

Here are the educational qualification for the position of logistics quality manager sought by the top courier firm in UAE:

Required bachelor’s degree or equivalent in
- Logistics
- Supply chain management
- Business administration
- Quality management
- Related field
Master’s degree in supply chain management, quality management, business administration (MBA), or related field.
Professional certifications of Certified Quality Manager (CQM), Certified Supply Chain Professional (CSCP), Certified Logistics Professional (CLP), Certified Auditor (CA), and others are suggested.

Skills And Expertise

Here are skills and experience that is required for the role of logistics quality manager in the top logistics companies in the UAE:

5- 8 years of prior working experience in supply chain management, logistics, quality management, or related roles.
Understanding of quality management software like QMS, EQMS, etc.
Knowledge of Microsoft Office, Google Suite, data analysis and interpretation.
Understanding of quality laws, rules, and regulations.
Ability to communicate and negotiate.
Project management skills.
Leadership and team management.
Ability to think and act strategically in solving issues.
Attention to detail.

RFS HR Consultancy, a premier Courier & Logistics Recruitment Provider in the UAE, specializes in connecting top courier & logistics companies with talented courier & logistics professionals.

Explore our platform for the latest Courier & Logistics positions at top courier and logistics firms.

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