VoIP Engineer JOB DESCRIPTION GUIDE

VoIP Engineer Salary Guide

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VoIP Engineer Core Duties and Qualifications

A VoIP Engineer is a crucial technical professional in the field of telecommunications, who is accountable for the creation, application and maintenance of systems which allow data networks to transfer voice communications more efficiently.

To perform this job, the applicant should be deeply aware of network protocols, VoIP technologies, and the exclusive requirements of the real time communication system. A VoIP engineer has a major role in stepping in modern solutions for smooth connectivity and good feedback.

Desired Profile For A VoIP Engineer

Roles and Duties

A VoIP engineer must always be in touch with current technologies and the latest standards to supply the solutions to enhance the user experiences, while also performing the following other duties and responsibilities:
  • Carry out the design, configuration, and control of VoIP systems and infrastructure.
  • Oversees and makes sure the voice networks are working at their best performance.
  • Connect with the necessary skill sets to apply and uphold security policies on voice communications.
  • Diagnose root causes and eliminate problems and down times.
  • Carry out the system improvements and makes sure that the system meets the standards of the industry.
  • Work together with cross functional teams to incorporate VoIP into other systems.
  • Analyzes the performance of call quality and network through QoS and traffic management.
  • Keeps on documenting for the VoIP systems and procedures.
  • Helps out technically and drives the users and stakeholders into success through learning.
  • Adopt those VoIP technologies and standards that best fit the business environment.

Qualifications And Certifications

The following includes the requirements in education for the job of a VoIP engineer as posted by the employers
  • Required bachelor’s degree or equivalent in
    • Computer science
    • Electrical engineering
    • Telecommunication engineering
    • Information technology
    • Related field
  • Master’s degree in telecommunication, computer science, electrical engineering, or related field.
  • Professional certifications of Certified VoIP Engineer (CVE), Certified Telecommunication Professional (CTP), Cisco Certified Network Architect (CCNA), Cisco Certified Network Professional (CCNP), Project Management Professional (PMP), Agile Certified Practitioner (ACP), and others are suggested.

Skills And Expertise

The following is the list of required skill sets and experience for the role of VoIP Engineer:

  • 2-5 years of prior professional experience in VoIP systems design, engineering, implementation, maintenance, or related roles.
  • Understanding of VoIP and network protocols like SIP, MGCP, TCP/IP, UDP, FTP, VoIP, MPLS, etc.
  • Knowledge of programming languages like C++, Python, Java, C, Perl, etc.
  • Certainty of standard, rules, regulation of telecommunication industry and network security.
  • Good communication and interpersonal skills.
  • Project management skills.
  • Organizational skills and time management ability.
  • Strong leadership and team management skills.
  • Ability to think and act strategically in solving issues.

RFS HR Consultancy, a Premier Telecom Recruitment Provider in the UAE, specializes in connecting top telecommunication companies with talented telecom professional.

Explore our platform for the latest telecom positions at top telecommunication firms.

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