CRM Consultant

Job Type: Full-Time
Salary: Varies with expertise
Positions: 4

Job Details:

Location: KSA

About Us:

RFS HR Consultancy is a leading executive search and recruitment agency that offers tailored hiring solutions to businesses across the globe. Established in 2016, our unique approach has allowed us to stand out in a highly competitive industry and provide customized services to companies of all sizes and industries.

About Our Client:

Our Client is a prominent software firm providing CRM services to various businesses in Saudi Arabia and is known for its commitment and dedication to delivering innovation. They are seeking a talented CRM Consultant to join their team and play a key role in equipping businesses with automation.

Key Responsibilities:

  • Conduct a complete requirement analysis and assessments to comprehend the client’s current CRM setup, challenges, and future goals.
  • Provide expert consultation on selecting the right CRM platform according to the client’s needs and business objectives.
  • Assist in implementing and configuring the chosen CRM system and make sure it aligns with the client’s workflows and processes.
  • Develop an effective data migration plans and execute the process efficiently.
  • Design and implement tailored dashboards and reports to provide insights into customer data and KPIs.
  • Train and help in accommodating customer support on the new CRM system to ensure smooth adoption.
  • Locate and update ongoing system enhancements and automation opportunities to continuously improve efficiency and effectiveness.
  • Collaborate with internal stakeholders and external vendors to guarantee successful project delivery and ongoing system maintenance.


  • 5+ years of experience working as a CRM Consultant or in a similar role.
  • Experience in implementing and configuring major CRM platforms, such as Salesforce, Microsoft Dynamics, Zoho CRM, or similar.
  • Understanding of data migration principles and methodologies.
  • Efficient analytical and problem-solving skills, with the ability to locate and troubleshoot system issues.
  • Effective communication and presentation skills.
  • Ability to work independently and as part of a team set up with a capacity for multitasking.
  • Fluency in English is required, and fluency in Arabic will be preferred.

What our client offers:

Competitive salary and a comprehensive benefits package.

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Preferred Gender:

No Preference

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Required Experience:

Min Required: 5+ Yrs



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